THE OMNIA

It is wonderful to stay at a hotel where it feels like every staff member is invested in you having a pleasant time. Best stay ever. There was a great soaking tub in our room, and it was delightful.

I have stayed in many luxury hotels in the world including Four Seasons and Mandarin Oriental. However, this hotel the Omnia was the BEST stay ever. Attention to detail in beautiful design (architecture, furnishings, even the soap dish which looks like TBM- Tunnel Boring Machine- and attentive service were totally exceptional. Now I am staying at Park Hyatt Zürich and it looks so ugly compared to the Omnia. They (Park Hyatt Zurich) don’t have any fundamental philosophy about creating a space. At the Omnia, I made a last minute appointment for the spa, and they made it happen. Phillip noticed I was near the lobby and he ran to tell me the appointment was actually created. Pool and spa area were gorgeous and relaxing. The library with the fireplace was a nice touch. Their collections of art books was better than New York public library. Thank you for letting me have the opportunity to stay there.

Hands down one of the best hotel experiences I have had, everything from start to finish was exceptional. Thank you for making my time in Zermatt so memorable. The hotel is stunning, with beautiful facilities matched with incredible views. I enjoyed my coffee every morning on the balcony soaking it all in. The staff were so kind and helpful which made my stay even more amazing. They helped me plan my hiking activities and even arranged a doctors appointment for me when I was unwell. I truly appreciate your hospitality, especially as a solo traveler. I look forward to coming back again one day!

Even two years later, we still talk about our stay at The Omnia as one of the most spectacular hotel experiences we’ve ever had. From the breathtaking views of the Matterhorn to the seamless service and warm hospitality, every detail was exceptional. The property is stunning, the atmosphere serene, and the staff made us feel genuinely valued as guests. Nina and Bianchi treated us like family, even giving us a tour of the property before personally escorting us to our room. We continue to recommend The Omnia to friends and family, and we can’t wait to return. It’s truly a place that stays with you long after you’ve left.

Exceptional. My father and I stayed in this hotel as we were preparing for Matterhorn. The amenities are good, the location is superb, the restaurant is awesome (the burger…). However what makes it such a good hotel are the members of staff – Andre, Helena, Lin, Tania and the rest of the team were helpful, friendly and caring. After a successful summit my father and I discovered Matterhorn-shaped chocolates in our rooms – great touch. One of the best hotels I have ever stayed in. 10/10.

Even two years later, we still talk about our stay at The Omnia as one of the most spectacular hotel experiences we’ve ever had. From the breathtaking views of the Matterhorn to the seamless service and warm hospitality, every detail was exceptional. The property is stunning, the atmosphere serene, and the staff made us feel genuinely valued as guests. Nina and Bianchi treated us like family, even giving us a tour of the property before personally escorting us to our room. We continue to recommend The Omnia to friends and family, and we can’t wait to return. It’s truly a place that stays with you long after you’ve left.